us-east — transit re-routeTransit provider for us-east experienced a routing change. Sync stayed functional but elevated. Mitigated by failing US traffic through us-west backbone; root cause confirmed with provider. No data loss.
Multiplayer engine restart during a hotfix deploy. Active sessions reconnected automatically within 6 minutes; no work was lost (every edit was already persisted before the restart).
Schema migration locked the invoices table longer than expected. Multiplayer engine unaffected. Migration was rerun in a maintenance window.
One email when an incident opens, one when it resolves. No marketing.